Auditing is a compulsory process for most companies nowadays, making it no wonder that auditors – both independent and otherwise – are in great demand. Since the audits form one of the foundations of the company’s good image and quality work, the entire process is very delicate and requires a careful eye for investigation and analysis to discern the good from the bad. Beginner auditors will naturally feel the pressure of so daunting a task – even when they work under the tutelage of more experienced colleagues.
A lead auditor training course is often one of the best ideas to reduce some of that nerve-wracking experience, but more often than not, there is no way around it – you simply have to face the fear and get on with your work. Nonetheless, there are some useful tips for the newbies to abide by; some of them are as follows:
- Do not rely only on digital devices and the cloud – in the digital era of today, it is quite reasonable for most people to rely on the cloud storage and the many digital devices. For an auditor, the smartphone and a tablet (or an eBook reader) are definitely the two most important devices nowadays. It is very probable that your day planner, schedules and other commitments are maintained by your smartphone. However, it is important to maintain a manual day planner as well. The reason is quite simple – privacy issues compel most companies to prohibit the use of smartphones and the like during audits.
- Make sure to master the standards – auditor training will naturally feature the various standards – ISO 9001 and 14001 for example – for the young auditors to study; but truth be told, studying such a long number of clauses is definitely going to take longer than a few classes. This is where it is important to understand that even if you carry around the clauses in a booklet, memorizing the standard OHS consultant is a better idea. By memorizing the standard you will be using, you will be able to actively apply it when you are investigating and interviewing the auditee.
- Professionalism – the traditional image of the auditor is the cold-hearted, calculating and merciless individual. Make sure to never adhere to this archetype. Chances are your auditee will not trust you, and generally make your audit a difficult one. Instead, take time to earn the trust of the auditee for interviews and investigations – make sure to arrive in time, take time to exchange pleasantries, and move about work with a pleasant demeanour. You will find it much easier to complete your work.